Xfinity support scam

Jan 5, 2024 · Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative. Provide details about the scam contact, like the phone number that called you or a copy of the Xfinity scam email.

In today’s fast-paced world, having a reliable internet and cable provider is essential. Xfinity has become a popular choice for many customers due to its wide range of services an... Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. Disingenuous/scam email fro... U. user_mlyclf. 3 Messages. ... • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message. I no longer work for Comcast.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Scammers are often pretty crafty, but they’ve started doing something called neighbor spoofing that makes it easy to identify a scam without picking up your phone. The fact that sc...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.xfinity phone call scam from local number. Just received a phone call scam where they said they were xfinity comcast and wanted to update our modem and discount our bill. Oh, all we had to do after the fake update to get our discounted $40 dollars off each month was send them $249. Question. •.Mar 11, 2024 · • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Learn more about common scams and ways you can protect yourself here. View Comcast Security Alerts and the Top Phishing Scams here. When I did a search about "anydesk" I seen an item stating about this software being used in scams. I asked for the callers name and said I will contact Comcast support to discuss further. That's when the caller hung up. This incident occurred on 6/7/22 and the call did come up identifying Comcast Support using an 800 nbr. BEWARE of …When I did a search about "anydesk" I seen an item stating about this software being used in scams. I asked for the callers name and said I will contact Comcast support to discuss further. That's when the caller hung up. This incident occurred on 6/7/22 and the call did come up identifying Comcast Support using an 800 nbr. BEWARE of …Here's what to know: Never call a number on a security pop-up warning. Pop-ups that tell you to call tech support are always scams. Never move or transfer your money to “protect it.”. Only a scammer will tell you to do that. Never give someone a verification code to log in to your account. Scammers want it to get into your account.

First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. See moreSeptember 13, 2022. A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In ...Comcast/Xfinity and similar B2C companies can and should take a greater role in preventing their loyal, paying customers from falling victim to scams that exploit their corporate names and brands. Companies like Comcast/Xfinity typically learn about such scams far earlier than news journalists do.XFINITY SCAM. U. user_td6gm3. 1 Message. Saturday, December 16th, 2023 5:26 PM. XFINITY SCAM. ... Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! 0. 0. Cancel Post. New to the Community? Start Here.Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Scam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam.

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20 Aug 2020 ... Actual customer service reps at a major telecom company falling for this old con. Morning Insider Lauren Victory finds out why the company's ...Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and …This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.Nov 27, 2023 · You are always able to report suspicious activity to use by reaching out to our Comcast Customer Security Assurance Team. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329. 0. 0. Cancel. Start Here. I was talking to a live agent about my Acp and was sent a phishing scam. It read as follows: “Since you are from ... @XfinityKei . Hello @VitaminE Thanks for reaching out. We typically send out password resets to our customers as a best practice to keeping your account safe. ... Periodic forcing user to change their password is not a best practice. In fact, it is a security risk.The NIST puts out best practices for security and it has been since 2017 where they …

Scam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam.When receiving a call that claims to be from Comcast Xfinity, be vigilant and watch out for the following signs that may indicate a scam: Unsolicited Calls: Scammers …I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two.Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just …Xfinity offers a Bot Detection and Removal tool. Application settings: Many internet-based applications and services offer settings that can help control how much data they use. You may also want to consider disabling third-party services that you don't often use and ensure to exit streaming services before powering off the TV. Examples include:Xfinity Rewards is a new program just for Xfinity customers — our way of saying thank you for being with us. Rewards members enjoy a special mix of special perks, unique experiences, product benefits, and so much more. The longer you’re with Xfinity, the more rewards you get; and it’s free and easy to use. Use the Xfinity app or visit ...Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ...Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ...As a homeowner, you take pride in your property and have worked hard to make it your own. However, there are those who seek to take advantage of homeowners by committing fraud and ...

I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two.

Technical Support Scam. Closed. I recently scheduled for a tech appointment for my internet service on the Xfinity app through live chat. A few hours after I have scheduled …Mar 11, 2024 · • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Learn more about common scams and ways you can protect yourself here. View Comcast Security Alerts and the Top Phishing Scams here. However, I encountered an issue when I discovered that the only option available for service transfer was a Pro Installation, which came with a $100 service fee. Upon inquiring, I was informed that a Comcast technician must perform the installation for internet service to be activated in my new apartment. There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet, and check ... Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ... Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.Xfinity Rewards is a new program just for Xfinity customers — our way of saying thank you for being with us. Rewards members enjoy a special mix of special perks, unique experiences, product benefits, and so much more. The longer you’re with Xfinity, the more rewards you get; and it’s free and easy to use. Use the Xfinity app or visit ...

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Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the …Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.Scam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam.At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ...There are a number of scams involving phone calls from numbers with the 855 prefix, including fake debt collection services, fake computer tech support and false company representa...Kira Krown. Consumer Education Specialist. October 19, 2022. Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.1 Apr 2021 ... Comcast users have been a huge target for scammers as of late. Their latest trick once they gain access to your email account via a compromised ...Sep 21, 2023 · Comcast customers receive a call that usually goes straight to voicemail, offering a 50% discount on their cable bill if they commit to another two years of service. 3 days ago · Xfinity scammers mostly target customers using phishing, and call spoofing among other types. Here are some common Xfinity/Comcast scams and red flags to what out for: Xfinity customer support call scam: This is one of the most occurring types of Xfinity scams where a user is contacted by the “Xfinity support team” (actually a scammer). ….

SPP covers charges related to service visits by Comcast technicians for: The diagnosis and repair of in-home wiring used with your Xfinity TV, Internet, and Voice services. The diagnosis of issues relating to the connection between your customer-owned equipment and your Xfinity services. Education about Xfinity TV, Internet, and Voice services.Automated spam and malware filtering: We work with industry-leading partners to filter inbound and outbound email based on a global network of reliable feedback and reputation data that detects spam, phishing and malware. In addition, we protect our customers by prohibiting the delivery of emails containing file attachments that are most often ...448 Messages. 3 months ago. @user_9b92dw Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help …I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended.Disingenuous/scam email fro... U. user_mlyclf. 3 Messages. ... • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message. I no longer work for Comcast.Are you in need of assistance with your Xfinity Center experience? Whether you have questions about ticketing, event information, or any other concerns, contacting the right custom...Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ...Dec 20, 2023 · If you receive a scam call claiming to be from Comcast Xfinity, it’s essential to report the incident to the legitimate Comcast Xfinity customer support. By doing so, you not only protect yourself but also help Comcast Xfinity in their efforts to combat scam calls. To reach Comcast Xfinity customer support, you can use the following contact ... You can reach them by either using this link (https://comca.st/3SzqTd7) to report a possible fraud claim. You can also call them at (888)565-4329 they are open from 8 a.m. to Midnight EST, 7 days a week. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Xfinity support scam, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]